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July 2008
Boston Magazine, Dining Al Fresco

December 2007
Yahoo! Answers, "Tipping at the Holidays"

December 2007
Arkansas democrat Gazzete, "Tipping at the Holidays"

December 2006
Business and Legal Reports, "Holiday Gift-giving"

December, 2004
The Boston Herald, Business Gift-giving at the Holidays

November, 2004
The Boston Herald, Office Party Etiquette

December, 2004
WLVI TV, Tipping at the Holidays

June, 2004
Elegant Wedding/Boston Magazine, Groomsmen Duties

February, 2004
The Harbus (Harvard Business School), ?Surviving the
Business Dinner?

December, 2003
Woman’s Day Magazine, “Holiday Etiquette”

December 19, 2003
The Boston Herald, “Tipping at the Holidays”

December 4, 2003
The Boston Globe, "The Unwritten Rule of Regifting: Don’t Ask,
Don’t Tell"

November 10, 2003
The Boston Globe, “The Grace Period Has Ended”

January 9, 2001
The Blade, Toledo, Ohio, 'Hello there! Simply said is sufficient"

December 17, 2000
The Times-Union, Jacksonville, FL, "Office Merriment"

November 21, 2000
The Enterprise, Brockton, MA "Missed Manners?"

September 20, 2000
Christian Science Monitor, "Where manners meet pigtails and freckles"

July 30, 2000
The Times-Union, Jacksonville, Florida, "Brush up on your etiquette around the boss to avoid mishaps"

July 30, 2000
The Times-Union, Jacksonville, Florida, "When it comes to lunch, follow the leader"

July 30, 2000
The Times-Union, Jacksonville, Florida, "Don't be too competitive on the links"

June 5, 2000
San Jose Mercury News, "Manners of Speaking: Personal Technology Boom Finds Many Fretting over Etiquette"

May 12, 2000
The Wall Street Journal, "A Rude Awakening"

March 12, 2000
The Boston Sunday Globe, Society: "Polite Company"

March 3, 2000
The Lowell Sun, "Manners are her business"

February 16, 2000
The Boston Globe, "Touchy Topic: What to do when a handshake
isn't enough?"

December 13, 1999,
Reuters, "Good manners in cyberspace? Tiffany thinks so"

November, 1999
The Meeting Professional, "International Protocol: Extending the
Comfort Zone"

July 8, 1999
The Wall Street Journal Interactive Edition, "Business Fare"

May, 1999
Entrepreneur Magazine/Business Start-Ups, "Missed Manners?"

May, 1999
Providence College Spectrum Digest, "Good Manners are Good Business," Profile

April/May, 1999
Taunton Daily Gazette, County Kids, "Write Right"

March/April, 1999
Taunton Daily Gazette, County Kids, "The Gift of Gab"

March 29, 1999
The Patriot Ledger, "Minding Their P's & Q's"

March 5, 1999
Reading Daily Times, Photograph: After School Enrichment Program

December 17, 1998
The Brockton Enterprise, "Early Lessons in Manners"

December 2, 1998,
The Boston Globe, Feature Story: Emerging Business, "Miss Manners on Wall Street"

November 1998
Booming Magazine, "Tea Houses of November"

March 1, 1998
The Patriot Ledger, Photograph: Children's Museum of Easton

February 16, 1998
Boston Herald, "American Olympic Visitors Learn to Bow to Local Customs"

January 23, 1998
Taunton Daily Gazette, "Pardon Me, But Manners Still Matter"



TELEVISION AND RADIO

November 2008
NECN TV, "Using the Right Fork" 

January 2007
DWCVB TV, , "Germs" 

January 2006
FOX-25 TV, "Etiquette"

December, 2004
CNN FM, Tipping at the Holidays

December, 2004
Delaware Online, The News Journal, "Re-gifting"

December 23, 2003
WGBH TV, “Tipping at the Holidays”

December 22, 2003
WTVN Radio, ?Business Holiday Party Etiquette?

December, 2003
CNN TV, “Business Etiquette at the Holidays”

November, 2003
WOGL Radio, “Office Party Etiquette”

October, 2003
NECN TV, “TV Diner with Billy Costa”

June 5, 2000
WMUZ Detroit, Michigan, "Business Etiquette"

May, 2000
96.9 FM, with Laura Raposa, Boston, MA

March 13, 2000
WSMN AM 1590, "Etiquette Today"

February 17, 2000
550 The Buzz, "The Art of the Handshake"

July 27, 1999
WCVB-TV, Chronicle, "Millennium Manners"

April 23, 1999
National Public Radio-Boston, WBUR,
"Here and Now"

January 18, 1999
National Public Radio-Washington,
"Morning Edition"

January 11, 1999
WBZ-TV, "Phone Rage"

December 21, 1998
WHDH-TV, "What to Buy the Boss"

October 15, 1998
WCVB-TV, Chronicle, "Pet Peeves"

October, 1997
National Public Radio-Boston, WBUR,
"Morning Edition"

February, 1997
WCVB-TV, "Reasons & Remedies for Rudeness"



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