Social Media Etiquette:
Manners for One’s ONLINE Presence

 


Program length: two hours

“It’s not just that the Web and social networking threatens your privacy. It’s that there is no way in the digital age to move on, to start over-to erase your posted past.” This writes Jeffrey Rosen in the New York Times Magazine, a dire warning that sends chills through most everyone who emails, posts, texts or Twitters. Have they possibly left a cyber trail that may someday come back to haunt them?

Social Media Etiquette has evolved to make sure that the myriad of new ways to communicate actually promotes, not threatens our relationships and reputations. Online reputations are fragile, and any missteps can go “viral” quickly and perhaps permanently.  Because there is so much at stake, it is critical we be sure our online presence reflects well upon us and the organizations we represent.

Program benefits
  • Increased understanding of the risks associated with Social Media use
  • Increased understanding of how others, i.e., customers, employees, hiring managers, etc., use Social Media
  • Improved skills to appropriately and effectively use Social Media
  • Improved personal and  professional reputation
  • Protection of an employer’s brand
Who should attend?
  • Everyone within the organization who uses digital means of communication
What will participants learn?
  • The six fundamental business etiquette guidelines for Social Media use
  • How to be a good “Cyber Citizen”
  • Business Etiquette for:
    - Facebook
    - LinkedIn, etc.
    - Texting
    - Instant Messaging
    - Blogging
    - Twitter
    - You Tube
    - News feeds
    - Discussion boards
    - Photo and video-sharing
    - Email