From airport greetings and transportation to guest accommodations, special meals, entertainment and gifts, Corporate Protocol Officers and those employees tasked with these responsibilities, know the pressure of making an international visit a success. From start to finish, he or she plays a vital role in setting the tone and leaving lasting favorable impressions upon international guests.  Corporate Protocol Officers must have solid skills in both International Protocol as well as meeting planning across cultures. Whether your company employs you fulltime as a Protocol Officer or these responsibilities are just some of your many duties, our “Corporate Protocol Officer Training” program will ensure that every detail is accounted for, resulting in the highest possible regard for you and your company in the international arena.

Program length: *one day (*may be split into two half-day sessions)

Program benefits

• Ability to effectively and appropriately work across cultures
• Opportunity to favorably impact relationship-building with clients
• Chance to increase business potential and company’s sales and profitability
• Enhanced personal reputation within your company and among clients
• Opportunity to learn new and valuable skills
• Enhanced earning and promotion potential within your organization and in the marketplace

Who should attend?

• Corporate Protocol Officers
• Protocol Office staff members
• Executive and administrative assistants
• Executives
• Managers
• Directors
• Limousine drivers
• Anyone who interacts with international visitors
• Those wishing to hone their skills in international protocol

What will participants learn?

This intensive, information packed one-day program provides culture-specific information for:

• Africa
• Arab World
• Asia
• Europe
• Latin America
• North America
• South America

Topics include:

• Pre-visit research and preparation
• Airport meetings and transportation
• Handshakes  and introductions
• Titles and forms of address
• Appropriate and inappropriate conversation topics
• Nonverbal communication
• Hotel accommodations
• Menu planning and handling dietary restrictions
• Business dining
• Entertaining
• Toasts
• Flags
• Ceremonies and Master of Ceremonies duties
• Gift-giving
• Interpreters and translators
• Professional attire
• Press
• …and much, much more