Business Etiquette Articles

A Rude Awakening

It started with brash dot-comers; now, bad manners are spreading to stores, airports and offices across the country. Has America forgotten its manners? Barry Barnett is starting to think so. The health-benefits consultant was delivering a presentation to some new dot-com clients, when one of them suddenly cut him off and barked, “I don’t care.”  Read More...

CEOs vouch for waiter Rule: watch how people treat staff

Rudeness to service workers reveals a lot about character By Del Jones, USA TODAY Office Depot CEO Steve Odland remembers like it was yesterday working in an upscale French restaurant in Denver. The purple sorbet in cut glass he was serving tumbled onto the expensive white gown of an obviously rich and important woman.  Read More...

Missed Manners

In boardrooms across the country, etiquette is a hot topic. Those in the business world are realizing that cultivating basic social skills can give them a competitive edge.  Read More...

New Concern That Politeness Is a Lost Art in the Office

In a study on workplace incivility released in May, Lilia Cortina, an assistant professor of psychology and women’s studies at the University of Michigan, found that 834 of 1,167 office workers she interviewed experienced mistreatment at work. ”Workplace incivility is still a major issue,” she said.  Read More...

Office Merriment

It’s that time of year when we sashay into holiday parties. Make sure being the life of the party doesn’t ruin your career.  Read More...

Success in the international arena- begins in Boston

Success in international market requires more than being the best at home. Effective cross- cultural communication is vital, and is often the biggest stumbling block for business eager for a slice of the global pie.  Read More...

Surviving the Business Dinner: An Interview with Roseanne Thomas

Have you ever had an interview over dinner that you thought went great, only to get a big ding the next day? Have you ever had lunch with a client who looked more and more physically ill as the meal progressed and then called you the next day to cancel your $7 Million contract?  Read More...

The grace period has ended

For a while we tried to be nicer to one another. Now we need to learn our manners all over again.  Read More...

The unwritten rule of regifting: Don’t ask, don’t tell

Is regifting really bad? Some see it as a form of recycling that may hark back to the old fashioned virtue of Yankee thrift. After all, when people wrap up something they don’t want and trade it for co-workers’ castoffs at the office holiday party, it’s called a “Yankee swap.” Are we a region of regifters?  Read More...

Time to mind your manners

No matter how tactful we consider ourselves to be, the holidays can be fraught with faux pas and bruised feelings.  Read More...

Want to get hired? It helps to use the right fork.

When Rosanne Thomas was growing up, dinner was a practical manner, laced with little lessons of respect and basic decencies. She was one of six kids in a family that dined together.Her Mom was a schoolteacher. Her father, a Naval officer, used to joke that there was once a seventh child, “but he died of politeness. Starved to death.”  Read More...

Wired to network

“A lot of people go to networking events, but you really have to naturally enjoy meeting people for it to be successful.”  Read More...