Rosanne's Blog


The Year They Tried To Steal Christmas

This is not your usual cheery holiday letter. No silver bells ringing, no fireplaces crackling, no Jack Frost nipping at your nose. At least not yet. First, we have work to do.Like many, I have always looked forward to the holidays with family and friends, and do again this year. But summoning the spirit of the season requires more from us in 2015.…

Categories: Business Etiquette, Social Etiquette | Tags: Thanks, Gratitude, Holidays

December 2, 2015  |   Share:

Business Attire: The Third Rail

Ask any manager, HR professional or consultant what needs to be addressed most in the workplace and what is generally addressed least, and the answers are probably the same: Business Attire. It is indeed the "Third Rail" of business discussions because no one wants to touch it. And understandably so. From semi-discreet eye-rolling to outright defia…

Categories: Business Etiquette | Tags: Attire, Business Office Workplace, Office, Clothing

December 1, 2015  |   Share:

Invitation or Invoice?

Does genuine hospitality still exist? That quaint notion that a host invites a guest for the pleasure of the guest's company, and that a guest, gratified by the invitation, accepts with equal pleasure; that a host entertains within his or her means, whether humble or grand, and that a guest delights in the hospitality offered, reciprocating as he o…

Categories: Business Etiquette, Social Etiquette | Tags: Holidays, Polite, Rsvp, Invitation, Hospitality, Civility, Thanks, Gratitude

December 1, 2015  |   Share:

Sink Your Career in Seven Simple Steps

Are you ready to ensure your expendability; to retreat into relative obscurity; to be relegated to redundancy? It's easy! Simply follow these seven steps and you, too, could be paving your way to an unexpected early retirement. Forget that attitude is everything. Complain, blame, undermine, gossip. Encourage your co-workers to seek out more cons…

Categories: Business Etiquette | Tags: Technology, Work, Career, Change

December 1, 2015  |   Share:

To Give or Not to Give: THAT is the Question

Granted, it was not the question that concerned Hamlet. But presumably, he was not facing the ever-daunting, often thankless, somewhat risky, inevitably time-consuming and always expensive task of holiday tipping and gift-giving. Yes, it is that time again: to thank those who provide us with services that make our lives so much easier all year lon…

Categories: Business Etiquette, Social Etiquette | Tags: Thank You, Holidays, Gifts, Holidays, Giving, Business Office Workplace, Thanks, Gratitude

December 1, 2015  |   Share:

Want to Stand Out? Say "Thank You".

In January, after the avalanche of gift-giving of the holiday season, many of us again wonder whatever happened to the "thank-you". That sweet, handprinted note in large, crayoned letters from a child for a wished-for gift, the heartfelt lines from a friend or family member remembered in a faraway place, the acknowledgment from a boss or business p…

Categories: Business Etiquette, Social Etiquette | Tags: Thank You, Holidays, Polite, Events, Thanks, Gratitude

December 1, 2015  |   Share:

On the Receiving End of Rudeness? How to Rise Above It

On the Receiving End of Rudeness? How to Rise Above It A few days ago, while driving in the right lane of a two-lane road, a truck driver tried to merge from the right. Unable to move into the left lane because of the car already there, I tapped my horn to let the driver know we were in danger of colliding. Wordlessly and unequivocally, he let me …

Categories: Social Etiquette | Tags: Aggressive, Rude, Behavior, Manners, Civility, Aggressive

November 30, 2015  |   Share:

If "Voluntary" Contributions Only Were

As every baseball fan knows, proclaiming the arrival of spring in April is tantamount to acknowledging a no-hitter in the 7th inning. It's just not done. But, I am doing it because this winter needed to come to an end. It really did. And if we have a Nor'easter tomorrow, well, it's on me. Spring 2014 has come with all of the welcome accoutrements …

Categories: Business Etiquette, Social Etiquette | Tags: Spring, Contributions, Events, Celebrations, Fundraisers, Business Office Workplace, Fund Raising, Giving

November 30, 2015  |   Share:

Summer Attire and a Little TMI

Has Professionalism Taken a Holiday? Looking around the city at 7:30 AM I wondered where the beach party was, and more important, why I wasn't invited. Women with colorful, barely-there spaghetti-strap sundresses and flip-flops, men in shorts and airy sandals. Clealry, they'd all been invited, but not me. Gearing up for a serious sulk, I couldn't…

Categories: Business Etiquette, Social Etiquette | Tags: Office, Casual, Clothing, Attire, Business Office Workplace, Summer

November 30, 2015  |   Share:

No Defense for the Knee Defender

Just when we thought (okay, hoped) incivility was taking a late summer holiday, it reaches new heights: 30 thousand feet, to be exact. Two days ago, the crew of a United Airlines flight en route from Newark, NJ to Denver, CO decided they needed to make an unscheduled landing in Phoenix, AZ.  Clearly, this must have been a serious situation to warr…

Categories: Business Etiquette, International Protocol, Social Etiquette | Tags: None

November 30, 2015  |   Share:

Winning the War on the Daily Commute

Ever wonder just how much company you have on your daily treks to and from work? Wonder no more. Whether by car, bus, train, plane, bicycle or moped, on foot or on horseback, each day 123 million of us leave our tranquil homes, fervently hoping to arrive at work in one piece and with our wits about us. It's a tall oder, considering the folks we'll …

Categories: Business Etiquette | Tags: Business Office Workplace

November 30, 2015  |   Share:

Open-plan Office: How Not to be That Guy or Girl

Do you work in an open-plan office? Love it or loathe it, the open-plan office is the new standard. According to the International Management Facility Association, a full 70% of U.S. employees currently work in open-plan offices. Yet a June 2013 study by the global design firm Gensler finds that "only one in four U.S. workers are in optimal workpla…

Categories: Business Etiquette, Social Etiquette | Tags: Business Office Workplace

November 30, 2015  |   Share:

Just Holding a Drink Makes You Seem Dumb, Study Says

It doesn’t take a Mel Gibson tirade to know that people say dumb things when they’re drunk. But new evidence shows that drinking is bad for your image even if you don’t open your mouth.

Categories: None | Tags: Business Office Workplace

December 21, 2011  |   Share:

The Gift of Listening

Mention the now approved Islamic community center to be built near the site of the World Trade Center and you will get an opinion. Politicians and the general public are voicing theirs (some even making up words, i.e., ‘refudiate,’ so great is their consternation), and dissenting opinions are often met with shrill invective. President Obama, the Re…

Categories: None | Tags: Business Office Workplace

December 21, 2011  |   Share:

The Threat of Civility

Jon Stewart has called for a restoration of respectful public discourse through a “Million Moderate March,” scheduled for October 30 in Washington. One cannot argue with the merits of such a pursuit or malign the person who proposed it, can one? Apparently one can and many have.

Categories: None | Tags: None

December 21, 2011  |   Share:

Office Party Etiquette

The office party, despite the food, libations and decorations, is a time when professionalism (or the lack thereof) is most noticed. In order to avoid being the topic of conversation until next year’s party, it is time to revisit our holiday party etiquette guidelines.

Categories: None | Tags: None

December 21, 2011  |   Share: