Our Team of Business Etiquette Consultants

rosanne_NEW-200x3002.jpgRosanne J. Thomas, founder and president of Protocol Advisors, Inc., believes that “Professional Presence” is attainable by everyone. From the newly hired to executives with decades of experience, it is never too late, or too soon, to reap the very real benefits enhanced “Professional Presence” provides.  Whether one is looking to land a new job or a new client, or to solidify a key relationship or get a key promotion, Ms. Thomas empowers people to get where they want to go, in the quickest and surest fashion.  Her training instills confidence, enabling professionals to sell themselves and the organizations they represent in ways that ensure the greatest level of personal, professional and financial success.

A Certified Business Etiquette and International Protocol Consultant, Ms. Thomas began dispensing business etiquette advice more than 20 years ago at Tiffany & Co. where she was employed as a Corporate Account Executive. Ms. Thomas was often asked for advice not only about the correct gifts to give to international clients but also how to greet and entertain customers and how to build critical business relationships. Ms. Thomas studied business etiquette and protocol customs around the world, and shared the results of her extensive research with colleagues and clients alike. After eleven years at Tiffany & Co. as top sales producer, Ms. Thomas gained professional Business Etiquette and International Protocol certification in 1995 and founded Protocol Advisors, Inc.

Today, Ms. Thomas combines her wealth of experience with continuing cutting-edge research, offering learning programs that address the real issues professionals face every day.  From first impression management to social media savvy, Ms. Thomas covers all aspects of “Professional Presence” in a highly entertaining, experiential and results-oriented way. Her charm, humor, grace and expertise create enjoyable learning experiences that inspire pride, drive excellence and impact the bottom line. The results:  unsurpassed personal, professional and financial achievement.

To contact Ms. Thomas directly, please email her at rthomas@protocoladvisors.com or call 617-227-2220


Barbara E. Thomas, Certified Media Specialist

Barbara E. Thomas is a Certified Media Specialist and social media expert with a master’s degree in Information Science from Simmons College, Boston, MA (1996).  She is a member of Beta Phi Mu Honor Society of Information Professionals.

Ms. Thomas is experienced in technology integration, as a consultant in social media platforms and in coaching towards authentic digital citizenship and achieving a positive online presence.

Ms. Thomas also has 20 years of teaching experience at the secondary level.




Donna.jpgDonna Bruno, Vice President of Sales and Marketing for Protocol Advisors, Inc., brings a wealth of professional experience and personal commitment to our organization. She is a graduate of The University of New Hampshire’s Whittemeore School of Business and Economics. Working with major hotels and private clubs, Donna has had an extensive and successful career in sales & marketing.

Most recently, she served as a consultant to small companies in the elder care industry. Her genuine sensitivity to the needs and concerns of others is a valued asset as she promotes treating all people with respect.

Donna is available by telephone, by email or in person to answer questions about how Protocol Advisors, Inc. may serve you. Please reach Donna at dbruno@protocoladvisors.com or at 1-781-645-2477.